Refund & Cancellation Policy

At OrganonEasy, we strive to ensure that you are satisfied with your purchase. If you are not entirely happy with your order, please read our refund and cancellation policies below.

📖 Order Cancellation

• Orders can be cancelled within 12 hours of placing them, provided the order has not already been shipped.
• To cancel your order, please email us at organoneasy@gmail.com with your order ID.
• Once shipped, cancellations are no longer possible.

💰 Refund Eligibility

• Refunds are only applicable in the following situations:
  • Wrong item received
  • Order not delivered
• Refund requests must be raised within 5 days of delivery.
• Items must be returned in unused condition with original packaging.

↩️ Return & Refund Process

To initiate a return or refund:

• Email us at organoneasy@gmail.com with your order ID and reason for return.
• Our team will respond with the next steps and return address if applicable.
• Refunds will be processed within 7-10 business days after receiving the returned item.

🚫 Non-Refundable Items

• Digital products (eBooks, audiobooks)
• Clearance sale items
• Orders with incorrect shipping information provided by customer